Skysmart MRO Ltd
Skysmart MRO Ltd are a leading independent EASA & FAA approved provider of component technical services for airlines and the aviation industry. Skysmart supply a complete support service tailored to reinforce their clients’ business as an integrated part of the rotable parts chain.
Skysmart’s growing international customer network is built around establishing long term partnerships with airlines, business commuter operators, aircraft leasing companies, OEM’s & stockists.
Skysmart offer ‘Smart Solutions’ – specific packages created from one or all of their services that are designed to support and reinforce operational efficiency in a competitive market. Skysmart ensure an effortless and informed service dedicated to the support of their customers assets.
“A change was needed, but the budget was limited”
Skysmart were initially utilising another software package, well known to the MRO industry, but chose to switch to Aerotrac in April 2016. Company Director Joe Williams reflects on why they felt the need to change.
“Skysmart was a fledgling start-up business and the cost of the MRO solution used by the organisation initially, was prohibitive and represented poor value for money. The software was geared to parts distribution – which makes perfect sense for organisations involved in rotable distribution, but the MRO functionality was limited at best. A change was needed, but the budget was limited having already made a significant investment in the previous software.
“The level of standard functionality offered … by Aerotrac is simply outstanding.”
There were a number of features that made the selection of Aerotrac an obvious choice. The level of standard functionality offered out of the box by Aerotrac is simply outstanding, with no hidden extras. It’s comprehensive, logical and intuitive. Tracware also recognised our needs as a start-up organisation, offering us a low-risk ‘rental’ option rather than having to buy the software. Having already made a significant investment in the initial MRO software, the rental option made the transition from one system to another possible. It was both affordable and outstanding value for money”
“...the low risk rental option… made the transition from one system to another possible”
Tracware also recognised our needs as a start-up organisation, offering us a low-risk ‘rental’ option rather than having to buy the software. Having already made a significant investment in the initial MRO software, the rental option made the transition from one system to another possible. It was both affordable and outstanding value for money”
“Aerotrac... the single source of information for almost everything.”
We asked Company Director Andy Webb what impact he feels Aerotrac has made.
“It’s made a very positive contribution to the business. We were creating work-arounds to manage the short-comings the other system, which was time-consuming. Aerotrac is now the single source of information for almost everything from a technical, commercial and even a financial perspective.
“we invested… time and effort into the implementation.”
The inventory management side is very accurate and robust, so we know what we need to order and when. Joe & I could see immediately what Aerotrac had to offer, so we made sure we invested sufficient time and effort into the implementation to be sure of getting the very best out of it and to keep costs down. Joe and I have both used other systems before, and Aerotrac is head and shoulders above those.
“… the wealth of reports available … has increased our revenue”
In particular we find the wealth of reports available out of the box to be a major asset to our business. This alone has increased our revenue simply due to the availability of the data that other software providers may charge extra to extract” .Overall it’s been an excellent choice.